Customer Service Agent
3 Technology Drive Peabody, MA 01960
Schulte Staffing Solutions is seeking a customer service professional for our client in Peabody. This is a FT temp-to-perm opportunity M-F; 8 AM-5 PM or 9 AM-6 PM
The best candidate for this role possesses high energy, an upbeat and positive attitude. Must work well with a team in a fast-paced (and often time sensitive) environment.
- Daily process and input of all customer orders and distribution account (s).
- Provides daily operational reports that are accurate and timely.
- Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests and post inventory records.
- Assists others in their duties with all distribution accounts.
- Conducts billing, including associated back-up and documentation. Provides daily operational reports that are accurate and timely. Performs regular data entry for receiving, order allocation, shipping and inventory management. Rates of domestic transportation bills.
- Acts as liaison between warehouse personnel and customers
- Build a relationship with customers
- Overall office administrative support
- Experience with Microsoft Office (Excel)
- Ability to pass a criminal background screening
- Excellent communication skills (Both written and verbal)
- Strong computer skills
- Ability to work well with a team
As the managing partner of Schulte Staffing Solutions, Niki has many responsibilities. Niki leads the way for Schulte Staffing in all of its innovative administrative software and recruiting processes. Niki is always striving to ensure we have the tools in place to provide the BEST service to our clients and employees. Niki strives to form long-lasting business relationships and works to provide the best fit for both the client and the candidate. Niki comes from a background of administrative and customer support, primarily in the logistics industry, and in 2009 had the opportunity to work with her father, Brad, in the staffing industry. Outside of Schulte Staffing, you can find Niki enjoying time with her family, volunteering at animal rescues and seeking adventure.