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Logistics Customer Service Representative AM/PM

Peabody, MA 01960

Posted: 08/07/2017 Industry: Customer Service Job Number: 64

Schulte Staffing Solution is seeking an experienced and energetic customer service rep for our client in Peabody. Our client is a leading global company in logistics services. Excellent communication, organization, and problem-solving skills are a must. Also, this individual must be able to support the team to the highest level of performance under tight deadlines.

This is a full-time, temp to perm opportunity. Shift hours are 4: 00 PM - 1: 00 AM, Mon-Fri. Other possible shift is Mon-Fri; 8  AM - 5 PM. 

Primary Duties and Responsibilities:
  • Prepare shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed.
  • Coordinate pickup and delivery orders
  • Customer Service / Service Quality
  • Filing and data entry
  • Excellent communication skills (written and oral)
  • Develop and maintain collaboration cooperatively and respectfully with all levels of staff
  • Special Duties may be assigned based on the needs of management. Future assignments will depend on the needs of the department, performance, and capabilities

Minimum Requirements: Education, Experience and Required Skills:
  • Organizational skills
  • Excellent customer service skills
  • Ability to problem-solve
  • Flexibility with hours
  • Diligent in following SOP’ s
  • Proficient Word, Excel skills
  • Previous experience in Logistics required

Marcela Mayorga

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